This new clause will protect customs clearance companies if an airline tries to circumvent an unfavorable contract and simply set its “in-source” requirements. The insolvency of carriers can also have a wider impact. For example, the UK CAA suspended Monarch Airlines` AOC when it went bankrupt in October 2017 and forced it to cease operations with immediate effect. They no longer needed groundhandling services. Of course, carriers have their own ground operations manual, other service provider guidelines, codes of conduct, approach policies, customer service (e.g. B a customer charter), style and even brand. Check-in companies are often the face of an airline at an airport. Airlines must provide sufficient information to enable carriers to carry out customs clearance correctly (new clause 5.1). It will be interesting to see how claims are handled and whether this results in the airline`s internal processes to track and monitor cargo claims. Improvements can be made if airlines use more detailed documentation requirements for cargo shipments and the handling of irregularities (in points 5.3.1 and 5.7 of Annex A respectively). IATA Standard Ground Handling, STANDARD GROUND HANDLING AGREEMENT, IATA Standard Ground Handling Agreement, Standard, Standard, Amendment to Article 8, IATA, Ground Handling, STANDARD GROUND HANDLING, International Air Transport Association, IATA Standard Ground Handling Agreement &, IATA Standard Ground Handling Agreements & Service Level Agreements, The Standard Ground Handling Agreement SGHA, Ground Operations Safety Manual In 2013, the IATA Ground Handling Council approved the publication of yellow pages for the publication of the text amending Appendix B in the years between the new versions of the SGHA. Annex B of the SGHA 2018 added the yellow pages to paragraph 8.
In the future, this will provide some flexibility in the baseline model. Many of these changes are purely editorial and modify SGHA 2013. However, some changes are significant and focus on operational practices, improved standards, training, bankruptcies, claims and compliance in general. We briefly reviewed the main changes to the Main Agreement and Appendix B and looked at what they might mean for users. IATA International Air Transport A. The Ground Operations Safety Manual. The Ag Airside GOSM defines the GA groundhandling standards for SPS. SGHA 2018 has highlighted broader audit rights, in accordance with clause 5.9, to allow other airlines, within an IATA audit pool, to examine the terminal for the benefit of that pool. At present, 37 airlines are in the ISAGO audit pool, which can benefit from common operational audit reports for the same customs clearance at a given airport.
However, in practice, it is difficult to imagine, unless an airline has sufficient resources (such as ground support personnel and equipment) ready to play the role of a well-established deployer. . . .